How quickly can you book me in?
For standard appointments, we can usually find a slot within 48 hours. Peak times — particularly Friday afternoons and Saturday mornings — fill up faster, so booking a day or two ahead is always safer. Urgent same-day requests are sometimes possible; just call us directly on +254 712 345678.
Do you work outside Nairobi?
Our core coverage is Nairobi and its immediate suburbs. We do not currently operate in Mombasa, Kisumu, or other cities. For locations on Nairobi's outskirts — like Athi River or Kiambu — please contact us first and we'll let you know honestly whether the journey is feasible.
What payment methods do you accept?
We accept M-Pesa, bank transfer, and cash. We send an M-Pesa payment request or a bank reference before the job starts so there's no confusion at the end. We do not accept cheques. All amounts are quoted and invoiced in Kenyan Shillings.
What if I'm not satisfied with the work?
Tell us the same day and a family member will come back to assess and resolve the issue at no extra charge. We've been operating in Nairobi long enough to know that our reputation depends entirely on sorting problems quickly and without drama.